Research has shown that it is between 5 and 25 times more expensive to acquire a new customer in your business than to retain an existing one. For small businesses in the pet industry, every penny counts. That’s why it’s a great idea to focus your marketing efforts into nurturing your existing customers to encourage them to become loyal to your brand. 9 ways to encourage customer loyalty IntroduceRead more
If you’re creating bookings and logging payments manually in your dog daycare then you’re probably fed up of all the time you’re spending on admin rather than lavishing attention on the dogs in your care. If that’s the case, perhaps it’s time to upgrade your systems. Online pet company software can revolutionize your procedures by linking together all your admin tasks into one easy-to-use system. One of the biggestRead more
If you run your own pet business then you’ll know that administration and paperwork can be very time consuming. Tasks such as tracking bookings, storing customer information, working out pricing and class schedules and sending invoices can start to take over and it’s so easy to let your to-do list get out of control. To stop this happening, many animal business owners decide to invest in good pet softwareRead more
A reliable pet booking software plays a vital part of a smooth running of a business. Have a look at some key benefits! Anyone who has ever got to have a look behind the scenes in a busy pet day care, pet store or a groomer knows that the days can be manic. There is a constant flow of customers – all with different needs, staff coming and goingRead more
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